by Kirsty France | Sep 22, 2025 | Case study
If you’ve never heard the term scope creep before, you might still have experienced it. It’s what happens when a freelancer sends a client a quote and outlines the work it covers. Then, when you start work, the client begins adding bits. It’s never...
by Kirsty France | Jun 23, 2025 | Case study
When you run a service-based business, working one-on-one with clients like I do, you need to work well together. A few factors can influence your relationship, like whether your personalities fit, if you have the right skills, and whether your working practices...
by Kirsty France | Mar 25, 2025 | Case study, copywriting, website copy
Making changes in your business can take time, and it’s wise to reflect as you go through the process. When I first met Heather Sanders from Communicate OCE, she had already thought long and hard about whether she needed a website and what she wanted to achieve....
by Kirsty France | Feb 24, 2025 | Case study, content writing, copywriting
One of the things I love about my work is meeting business owners with widely varying skills and learning more about what they do. Working with a translator gave me new insight into the challenges he faced, particularly when trying to translate a particular public...
by Kirsty France | Jan 27, 2025 | blog writing, Case study
I knew I was going to love working with Rosie O’Hanlon-Hills, the awesome will writer behind Westcotes Wills, as soon as she turned up for our first meeting. It was my birthday, and she arrived with a card and a bunch of flowers! We initially met and clicked over a...
by Kirsty France | Dec 9, 2022 | blog writing, blogging, Case study, content writing, outsourcing, writing
One of my favourite things about my work is the chance to learn about the different ways that creative people work. I loved art at school, but I know that there are artists and designers out there that are far better at creating visuals than I am. Hand me a pen and a...
